Since our Website offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Website. Please make sure that you’ve carefully read product description before making a purchase.
When opting for additional insurance during your purchase, we provide the possibility to cancel your order and ask for a refund at any time, for any reason until 72 hours prior to the event date. This additional insurance costs 5€. We will issue a refund of the total amount of the purchased product. The additional insurance costs of 5€ will not be refunded. As of 72 hours before the event date, no cancellation and refunds will be accepted.
Please contact us for any questions by email: email@example.com.
If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to firstname.lastname@example.org
This document was last updated on September 3, 2019